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HOST VOLUNTEER AGREEMENT

This Volunteer Agreement describes the arrangement between Hope at Home and you acting as a Host Volunteer. Hope at Home are so grateful you have agreed to volunteer to host with us and we will support you and do all we can to ensure your experience with us is rewarding and enjoyable.

The Organisation – Hope at Home is a charity that facilitates hosting arrangements between Volunteer Hosts and survivors of modern-day slavery and human trafficking, linking with referral agencies and providing support for the hosts.

Your role as a Host Volunteer – To provide accommodation for an agreed amount of time to a survivor of modern slavery or human trafficking. There is no money or rent paid for the accommodation.

Time Commitment – Host Volunteers will provide accommodation for a defined and agreed length of time.  We will always advise hosts about the potential time frame before they agree to a placement, although this can be subject to change.

 

The role of the Host Volunteer: 

  • Provide a warm, supportive and safe environment for the guest.
  • Provide a bedroom, clean bedding, towels and access to laundry, bathroom and kitchen facilities.
  • Provide meals as agreed beforehand.
  • Where appropriate, signpost the guest to local agencies and services.
  • Maintain communication with Hope at Home and inform us if there are any concerns with any aspect of the placement.
  • Follow Hope at Home’s policies and procedures.
  • Complete any surveys sent by Hope at Home.
  • Be available to speak to us for reviews.
  • Maintain the confidential information of Hope at Home and the guests.
  • Provide referees and agree to a DBS check.
  • Attend Host Training and Host support sessions.
  • Ensure appropriate hosting cover in house insurance
  • Show empathy and understanding towards your guest
  • Be willing to communicate with someone from a different cultural background
  • Maintain safe boundaries
  • Support the guest to make their own choices, helping them move towards independent living.

Your point of contact is your Hosting Coordinator.

Hope at Home’s Role:

  • Provide induction and ongoing training about Hope at Home, including policies and procedures information, and the training required to meet the responsibilities of the role.
  • Review home Health & Safety issues with potential hosts and raise awareness of the potential requirements around these.
  • Liaise with referral agencies to find out as much information about each guest as possible before placement, allowing hosts to make informed decisions about potential guests.
  • Ensure hosts are well supported, holding regular reviews of each placement, and being available to discuss issues and celebrate successes. Supervision support will be ongoing and regular during the hosting period.
  • Provide public liability insurance cover for volunteer hosts.
  • Reimburse ‘out of pocket’ expenses as and where appropriate (up to a maximum of £70 per week).
  • Provide and maintain up to date DBS checks for each host.
  • All volunteers are operating in accordance with our equal opportunities policy.
  • To try and resolve any problems encountered whilst volunteering with us fairly and within reasonable timescales.

This agreement is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither you, as a Host Volunteer, or Hope at Home acting as a coordinator of the Host Volunteers, implies or intends any employment relationship to be created now or at any time in the future.

 

Hope at Home Confidentiality Declaration

This declaration highlights the key issues for volunteers around confidentiality.  If you would like to read Hope at Home’s full “Confidentiality & Data Protection” policy, please let us know.

  1. We recognise that maintaining the confidentiality of certain information is necessary and are committed to practices and procedures that reflect this.
  1. We believe that information our guests give to our staff or volunteers in confidence should only be used for the purpose intended by the guest. Therefore, our staff and volunteers will not normally divulge information that could compromise a person’s safety or right to privacy.
  1. The policy applies to all information gained in our professional relationship with the guest, including verbal, written and computer records.
  1. We fully comply with UK GDPR regulations.
  2. Our staff and volunteers work as a team and so will liaise and share information about groups and individuals where this is appropriate to ensure excellent service delivery.
Parents / Guardians Responsibility Waiver
To be completed if under 18’s are in the home.
Please list names of children you have PR for
Consent
By signing this form, I am confirming that I have appropriate household insurance to cover hosting activities.
I am consenting to Hope at Home holding and processing my personal data for the following purposes (please tick the boxes where you are happy to grant consent): -
You can grant consent to all the purposes; one of the purposes or none of the purposes.
Where you do not grant consent, we will not be able to use your personal data except in certain limited situations, such as where required to do so by law or to protect yourself or members of the public from serious harm.
If you do grant consent, please note you can withdraw your consent to all or any one of the above purposes at any time by contacting Hope at Home (info@hopeathome.org.uk) and requesting this in writing.
Please note that all processing of your personal data will cease once you have withdrawn consent (unless there are safeguarding/legal reasons preventing this) but this will not affect any personal data that has already been processed prior to this point.
Please also note that we also require all volunteers to have undertaken an enhanced DBS Check with barring information before starting their volunteer induction.
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